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Case Studies

Perhaps the best way to demonstrate how we can add value to your bottom line, help you grow sales and work more efficiently is to talk about some of our customers. Here you’ll find a few case studies that bring our training and capability development to life.

Retail and channel strategies

Strategic planning workshop

Strategic planning workshopOur client asked us to provide an overview of the economic, retail and shopper landscape as part of an away day for their commercial team...

Building online capability

Building online capabilityAn international manufacturer with a strong portfolio of both branded and private label products who asked us to assess their capability to sell products online...

  • Planning a convenience channel strategy

    Our client required an external outlook on convenience market trends to stimulate and encourage broader breakthrough thinking for their category activities.

  • Customer centric supply chain

    Our clients wanted to gain a better understanding of development taking place in the grocery supply chain, retailer strategies and what this means for manufacturers.

Category. commercial and supply chain excellence

  • Advanced Category Management

    A two day workshop to deliver a consistent level of core capability across the category management team of a multinational beverages company. The workshop included our category management business simulation game.

  • Adapting to the changing grocery supply chain

    A half day workshop to provide the customer service excellence team of an international consumer goods company with an overview of the trading strategies in the grocery retail market and the role of the supply chain is achieving these.

  • Commercial skills and capability development

    We were asked to develop an interactive and modular training programme for our client’s commercial team to develop skills and capabilities at every level, especially building effective joint business plans.

  • Benchmarking customer engagement capability

    Our client, a major food manufacturing company, wanted to achieve best-in-class supplier status with key customers.

Collaboration with trading partners

  • Retail Immersion Programme

    We delivered an interactive two day programme designed to help a multinational drinks manufacturer understand key retail strategies, uncover how the supply chain works from the back of store to shelf and build knowledge from a total chain perspective.

  • Retail Ready Packaging Category Programmes

    Our client needed help educating over 150 suppliers to understand retail operations and how they could influence on-shelf availability and appearance.

  • Supply Chain 'Plate to Plough' and Collaboration Workshops

    We developed two highly interactive sessions that explored the supply chain from plate-to-plough and improving collaboration with suppliers.

  • Performance Improvement Programme

    We ran a Performance Improvement Programme in Sweden for three retailer/supplier partnerships to increase on-shelf availability.

Future proofing and horizon scanning

  • Logistics Strategy Planning

    We were asked to deliver a workshop for representatives from the European operating companies of a worldwide confectionary company, to identify the areas that the next phase of their logistics strategy should cover.

  • Water Stewardship Masterclass

    A UK water company, already a contributor to our Water Stewardship project, asked us to deliver a water stewardship masterclass at a conference they were sponsoring.

  • Sustainability 2020 Strategy

    Our client, a major food wholesaler, believed that they had the opportunity to meet consumer needs relating to sustainability by leveraging their strong credentials in local retailing.

  • Store of the future

    Research project commissioned by a global soft drinks corporation to identify what the future retail environment might look like.

  • Winning out of the recession

    Our client, a personal care products company wanted to inspire and energise its European leadership team and align all functions on strategy.

Contact us

To find out how IGD's customised services can help your business, please contact Adrian Williams, Head of customised development on +44 (0) 1923 851987 or email adrian.williams@igd.com.

Alternatively please use the form linked below.

Customised solutions for your business

If you have a specific business challenge or training requirement, we can tap into our expertise and put together something just for you that will drive your business performance.

Get in touch to see how we can help with retail and channel strategies, category, commercial and supply chain excellence, future proofing and horizon scanning, and collaboration with trading partners.

Our customers

Our customers

The IGD Academy delivers training and development to more than 4,000 people every year in over 30 countries. See some of our latest customers here.

Academy pocketbook

Fully updated for 2013!

Download the IGD Academy Pocketbook which provides details of our portfolio of learning and development solutions.