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Building online capability

Our client is an international  manufacturer with a strong portfolio of both branded and private label products.  They asked us to assess their capability to sell products online.

Their challenge

Our client wanted to identify the weaknesses in their capability to sell online, both internally and versus the industry.

Our solution

We assessed the capability of the business across a range of 40 individual areas of competency, providing an in-depth assessment and facilitated action planning session.

The outcome

“By benchmarking ourselves against the IGD’s Online Capability questionnaire it gave our business absolute confidence where our strengths in Online grocery lie.”

View the full case study here

Other case studies

Building online capability case study

Building online capability case study

Download the case study for more detail about the workshop and how IGD Training can help you develop and strengthen skill sets in your business.

Contact us

To find out how IGD's customised services can help your business, please contact Adrian Williams, Director of business development on +44 (0) 1923 851987 or email

Alternatively please use the form linked below.