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Customer centric supply chain

We designed and hosted a programme of activities to enable a mixed group of European grocery manufacturers to learn more about the grocery supply chain.

Their challenge

Our clients wanted to gain a better understanding of development taking place in the grocery supply chain, retailer strategies and what this means for manufacturers.

Our solution

Through a combination of facilitated workshops and store visits, we put together a programme to help the group understand best practice and advances taking place in the grocery supply chain and to help them identify learnings and opportunities for their businesses.

The outcome

As a result of the workshop, the participants were able to evaluate the changing supply chain landscape and what it means to be customer focused.

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Contact us

To find out how IGD's customised services can help your business, please contact Adrian Williams, Director of business development on +44 (0) 1923 851987 or email

Alternatively please use the form linked below.

Need a briefing?

Our briefings and presentations, designed just for you, offer an unrivalled way to get your team up-to-date.

From informal q&a sessions, to team meetings or internal conferences our experts are available to present their industry leading research and discuss the implications for your business.