Programme
08:30 – 10:00
Registration and welcome refreshments
10:00 – 11:45
IGD Welcome and Keynote session with WHSmith Leadership Team

Chris Hayward
Director of Sales, IGD

Rhian Thomas
Head of Insight (UK), IGD

Carl Cowling
Group CEO, WHSmith

Andrew Harrison
Managing Director, UK Travel, WHSmith

Sean Toal
Managing Director, High Street, WHSmith

Gavin Wood
Managing Director, International Travel, WHSmith
- IGD’s Chris Hayward will welcome you to the event before introducing Rhian Thomas who will share her insight on delivering value for customers
- Carl Cowling, WHSmith Group CEO will talk about the progress made against their priorities and share where there is opportunity for growth
- Andrew Harrison, MD, UK Travel will take a deep dive into the UK travel opportunity
- Sean Toal, MD, High Street will give an overview of High Street performance
- Gavin Wood, MD, International Travel will provide insight into our significant international expansion