09:00 – 10:00

Registration and welcome refreshments

10:00 – 10:10

Welcome

Your IGD host, Chris Hayward, will open the day with his view on the evolving world of account management and why building collaborative relationships is so important for sustainable growth.

10:10 – 10:30

IGD market context

Rhian Thomas, Head of UK Insight, is delivering IGD’s summary of the marketplace you are operating in. She will share her view of the factors driving the tactical and strategic challenges you face along with the shopper responses creating change.

10:30 – 10:50

A retailer’s perspective

As we look to support you in creating truly collaborative business plans, we hear from David Beardmore, Category Director for Impulse at Tesco on what true collaboration looks like and the results created by trading team and supplier account teams working to bring all the key ingredients together.

10:50 –11:10

A brand perspective

IGD will be inviting a leading manufacturer to share their key learning and challenges.

11:10 –11:40

Refreshment break

11:40 – 12:00

Unified commerce

This session will be delivered by Simon Miles, expert in omni-channel retailing, Founder and CEO at Lighthouse Academy, and formerly at Coca Cola. Simon will explore the reality of trading in a global multi-channel environment and all the challenges that presents to building collaborative relationships with your retail partners.

12:00 – 12:20

Redefining Roles: Unlocking the Power of Retail Media Networks

Retail media is the fastest growing media channel globally and shows no signs of slowing down soon. To unlock maximum value from this evolving opportunity, brands and retailers must navigate a new relationship dynamic, where the traditional supplier-client roles reverse. Dean will share Co-op’s experience of collaborating in this new combined world of commerce and media.

12:20 – 12:40

The power of one more

Have you ever wanted to know the keys to success to influence shoppers along the path to purchase, from before the visit, to being in-store? Retail expert, Bryan Roberts, will be sharing exclusive IGD research that identifies the seven opportunities for retailers and suppliers to influence shoppers and improve their value and volume sales growth.

12:40 – 13:40

Lunch and networking

13:40 – 15:30

Afternoon breakouts (to include a 15-minute refreshment break between breakouts)

Choose from four channel specific breakout sessions led by our IGD experts in conjunction with some of the biggest names in Retail. Join an intimate Q&A with retail specialists who will answer your questions on what great planning looks like in their channel.

Big shops supported by

Discounters supported by Matthew Nobbs

Convenience supported by

Online supported by

15:30 – 15:50

Framework to succeed

And finally, we will bring to stage a new leading-edge solution for creating joint business partnerships with retailers that IGD experts are piloting to include case studies from leading manufacturers that will be ready for you to takeaway and apply to the benefit of your business.

15:50 – 16:00

Closing remarks and takeaways

Your Host, Chris Hayward, will provide some key takeaways from the day for you to share and implement when you return to your business.